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Practice Manager 1

Job ID: R-61452 Location(s): Oklahoma City, Oklahoma Job status: Full time Apply now

Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.

Employment Type: Full-Time Required Education/Licenses: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). Description - External A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity.

Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services. You will also be responsible for: • Educating associates on Banfield guidelines/practices • Budgeting and planning for the hospital • Dealing with daily operations • Scheduling associates, coordinating time off and managing continuing education needs

Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work.

Additionally, our Practice Managers have: • Strong organizational, communication and interpersonal skills • A knack for problem solving • Conflict management experience • Leadership and analytical know-how

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