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Regional Director, Field P&O - Central & Midwest

Job ID: R-116168

Location(s): 4621 Chippewa St, Saint Louis, Missouri, United States, 63116

Job status: Full time Apply now

**This position requires relocation to one of the following areas: Chicago, Illinois; St. Louis, Missouri; Colorado; Tennessee; or Minnesota.**

Salary Range: $151,813 - $208,743 (DOE)

Summary and Qualifications:

Serve as the strategic partner to designated leadership teams, contributing expert people knowledge to the development and implementation of business strategy, directing the successful management of all change initiatives, and creating a culture aligned with our Five Principles.

Focus on significant issues critical to the organization’s success, including: bringing our unique culture to life, developing a high performing organization, fostering associate engagement and well-being and maximizing associate capability and performance.

Provide insight and overview to organizational development and change, talent acquisition and demand planning, talent management (including performance management, succession planning, development planning, etc.), associate relations, and learning and development execution.

Essential Responsibilities and Tasks:

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Develop and lead a team of People & Organization (P&O) Business Partners and Learning Business Partners, including hiring, developing, motivating and performance managing associates.
  • Educate, advise and challenge senior leadership on the importance of our culture and how they can incorporate The Five Principles into daily activities and decision-making.
  • Lead the execution of annual P&O signature processes such as talent and compensation reviews, performance development process, associate engagement survey, and others as directed by the COEs.
  • Direct senior leaders on the execution of P&O policies and processes; applying the basic theories of behavioral sciences as well as change management, team building, effective communication, feedback, coaching, mentoring, leadership development, and facilitation.
  • Serve as a liaison and strategic business partner between Central Team Support (CTS) and the Field to advise on the effective implementation of new programs, business tasks, and initiatives.
  • Analyze, benchmark, and respond to financial, operational, and people metrics to drive business outcomes.
  • Identify and track key associate relations metrics to drive results and embed people strategies. Analyze and develop recommendations to drive associate engagement and well-being.
  • Monitor trends in employment issues across regions, ensuring the Regional P&O Team takes proactive corrective measures.
  • Collaborate with Divisional and Regional Leaders to provide learning solutions that best support practice goals and strategic priorities.
  • Ensure the people programs are effectively implemented in the Field to have the greatest associate impact.
  • Other job duties as assigned.

Special Working Conditions:

  • This position requires 25% travel.
  • Regional Requirement: All field leaders are required to live in their assigned market with the ability to establish and maintain a home office.
  • Ability to work at a computer for long periods of time. 
  • Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
  • Must be able to travel long distances by air, train or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver’s license and proof of insurance.
  • The noise level in the work environment is normally moderate.
  • Environment where pets are present.

Experience, Education and/or Training:

  • Bachelor’s degree in Human Resources or Business Management is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
  • MBA or other applicable advanced degree is preferred.
  • SPHR or SHRM-SCP is preferred.
  • Ten years of HR Generalist or related experience are required.
  • Three years of line manager or leadership experience are required.
  • Knowledge of talent and performance management, engagement, organizational design, change management, and coaching is required.
  • Multi-unit, multi-state experience is required.

What We Offer – The Good Stuff:

  • Competitive salary with paid time off & holidays so you can spend time with the people you love
  • Medical, dental, and vision insurance for you and your loved ones
  • Fertility and family-building assistance
  • Paid Parental leave
  • Practice Paid Basic Life Insurance
  • Practice Paid Short- and Long-Term Disability
  • Competitive referral program – join our team, bring your friends, and get paid*
  • Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
  • Commuter Benefits
  • Legal Plan
  • Health Savings Account & Flexible Spending Account
  • Mental health support and resources
  • Paid Volunteering
  • Optimum Wellness Plans® for up to three pets
  • Continuing Education allowance & MED hours for eligible positions
  • Student Debt Relief (for full-time DVMs)
  • A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more

Even More Good Stuff:

  • Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
  • Health and well-being benefits to support quality of life
  • Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
  • Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

*Terms and conditions apply

**Benefits eligibility is based on employment status


Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

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