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Regional Director, Field P&O - Central & Midwest

Job ID: R-85687

Location(s): Remote

Job status: Full time Apply now

**This position requires relocation to one of the following areas: Chicago, Illinois; Phoenix, Arizona; St. Louis, Missouri; Tennessee; Minnesota.**

Summary and Qualifications:

Serve as the strategic partner to designated leadership teams, contributing expert people knowledge to the development and implementation of business strategy, directing the successful management of all change initiatives, and creating a culture aligned with our Five Principles.

Focus on significant issues critical to the organization’s success, including: bringing our unique culture to life, developing a high performing organization, fostering associate engagement and well-being and maximizing associate capability and performance.

Provide insight and overview to organizational development and change, talent acquisition and demand planning, talent management (including performance management, succession planning, development planning, etc.), associate relations, and learning and development execution.

Essential Responsibilities and Tasks:

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Develop and lead a team of People & Organization (P&O) Business Partners and Learning Business Partners, including hiring, developing, motivating and performance managing associates.
  • Educate, advise and challenge senior leadership on the importance of our culture and how they can incorporate The Five Principles into daily activities and decision-making.
  • Lead the execution of annual P&O signature processes such as talent and compensation reviews, performance development process, associate engagement survey, and others as directed by the COEs.
  • Direct senior leaders on the execution of P&O policies and processes; applying the basic theories of behavioral sciences as well as change management, team building, effective communication, feedback, coaching, mentoring, leadership development, and facilitation.
  • Serve as a liaison and strategic business partner between Central Team Support (CTS) and the Field to advise on the effective implementation of new programs, business tasks, and initiatives.
  • Analyze, benchmark, and respond to financial, operational, and people metrics to drive business outcomes.
  • Identify and track key associate relations metrics to drive results and embed people strategies.  Analyze and develop recommendations to drive associate engagement and well-being.
  • Monitor trends in employment issues across regions, ensuring the Regional P&O Team takes proactive corrective measures.
  • Collaborate with Divisional and Regional Leaders to provide learning solutions that best support practice goals and strategic priorities.
  • Ensure the people programs are effectively implemented in the Field to have the greatest associate impact.
  • Other job duties as assigned.

Special Working Conditions:

  • This position requires 25% travel.
  • Must live in their assigned market with the ability to establish and maintain a home office.
    Ability to work at a computer for long periods of time. 
  • Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
  • Must be able to travel long distances by air, train or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver’s license and proof of insurance.
  • The noise level in the work environment is normally moderate.
  • Environment where pets are present.

Experience, Education and/or Training:

  • Bachelor’s degree in Human Resources or Business Management is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
  • MBA or other applicable advanced degree is preferred.
  • SPHR or SHRM-SCP certification is preferred.
  • 10 years of Human Resources Generalist or related experience are required.
  • Three years of line manager or leadership experience are required.
  • Knowledge of the following is required: talent and performance management, engagement, organizational design, change management, coaching.
  • Multi-unit, multi-state experience is required.


Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

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