Pet Care Assistant
Job ID: R-221224Fort Collins, Colorado
Job status: Full time Apply nowPET CARE ASSISTANT
This posting will remain open for a minimum of two weeks oruntil a sufficient pool of qualified
applicants has been received.
A career atBanfieldmeans you'll find yourself working in the pet healthcare field alongside industry
experts with a chance to make a difference in the lives of pets and the clients we serve through
client education and effective communication. Work in a fun team environmentthat offers a clear
career path you can pursue if continued growth and learning is your goal.
JOB SUMMARY
The Pet Care Assistant works with the veterinarymedical team to provide and prepare for the best
medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient
manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
•Live and exemplify the Five Principles of Mars, Inc. within self and team.
•Prepare the treatment room for examination of pets and all necessary medical item and
supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary
technician. Set up fecals, smears, and skin scrapings as allowed by state rules and
regulations.
•Maintain the flow of the Cycle of Service in accordancewithposition. Provide Client
Education regarding preventive care, Optimum Wellness Plans, and basic status of
hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed
basis.
•Hold or restrain pets during examination, treatment, or inoculation.
•Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and
canine parvovirus) as allowed by state rules and regulations.
•Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by
"walking", exercising, feeding, and cleaning cages and pet (when approved by the
veterinarian or veterinary technician).
•Bathe and dip pets when necessary to treat dermatological conditions (when advised by
veterinarian or veterinary technician.
•Clean the surgical suite and instruments.
•Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry,
dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as
outlined by hospital protocols
•Other job duties as assigned.
THE FIVE PRINCIPLES
Every associate including thePet CareAssistant has an important contribution to make to the
veterinary team. We’re looking forPet CareAssistants who are dedicated to their work, have a
positive attitude and use ourFive Principles:
This posting will remain open for a minimum of two weeks oruntil a sufficient pool of qualified
applicants has been received.
A career atBanfieldmeans you'll find yourself working in the pet healthcare field alongside industry
experts with a chance to make a difference in the lives of pets and the clients we serve through
client education and effective communication. Work in a fun team environmentthat offers a clear
career path you can pursue if continued growth and learning is your goal.
JOB SUMMARY
The Pet Care Assistant works with the veterinarymedical team to provide and prepare for the best
medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient
manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
•Live and exemplify the Five Principles of Mars, Inc. within self and team.
•Prepare the treatment room for examination of pets and all necessary medical item and
supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary
technician. Set up fecals, smears, and skin scrapings as allowed by state rules and
regulations.
•Maintain the flow of the Cycle of Service in accordancewithposition. Provide Client
Education regarding preventive care, Optimum Wellness Plans, and basic status of
hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed
basis.
•Hold or restrain pets during examination, treatment, or inoculation.
•Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and
canine parvovirus) as allowed by state rules and regulations.
•Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by
"walking", exercising, feeding, and cleaning cages and pet (when approved by the
veterinarian or veterinary technician).
•Bathe and dip pets when necessary to treat dermatological conditions (when advised by
veterinarian or veterinary technician.
•Clean the surgical suite and instruments.
•Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry,
dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as
outlined by hospital protocols
•Other job duties as assigned.
THE FIVE PRINCIPLES
Every associate including thePet CareAssistant has an important contribution to make to the
veterinary team. We’re looking forPet CareAssistants who are dedicated to their work, have a
positive attitude and use ourFive Principles:
•Quality–The consumer is our boss, quality is our work,and value for money is our goal.
•Responsibility–As individuals, we demand total responsibility from ourselves; as
associates, we support the responsibility of others.
•Mutuality–A mutual benefit is a shared benefit; a shared benefit will endure.
•Efficiency–We use resources to the full, waste nothing and do only what we can do best.
•Freedom–We need freedom to shape our future; we need profit toremain free.
HIRING QUALIFICATIONS
Capabilities and Experience (can do)
•Ability to multi-task-Manages multiple tasks at one time; quickly and accurately shifts
attention among multiple tasks under distracting conditions without loss of accuracy or
appearance of frustration.
•Communication skills-Reads, writes and speaks fluent English, using appropriate grammar,
style and vocabulary.Correctly spells commonly used English words and job specific
terms.Demonstrates exceptionally strong written and verbal communication skills.
•Organizational ability-Demonstrates a systematic approach in carrying out assignments.Is
very orderly and excels at cutting through confusion and turning chaos into order.
•Problem solving skills-Demonstrates a strong ability to identify, analyze and solve
problems.Translates problems into practical solutions.
•Client service skills-Consistently ensures the team provides the client with attentive,
courteous and informative service.Gains and shows personal satisfaction from delivering
great service.
•Intellectual ability-Accurately and consistently follows instructions delivered in an oral,
written or diagram format.Can provide directions.
•Mathematical ability-Ability to add, subtract, multiply and divide, and to compute rate, ratio
and percent; ability to convert units of measurement.
•Computer skills-Comfortably and confidently uses a computer and specialized software.
Microsoft Word, Excel, Access, Outlook, etc.
Attitudes (will do)
•Initiative-showswillingness and aptitude to take appropriate steps in finding solutions to
problems; presents options and ideas to enhance current processes or procedures.Takes
on additional responsibility when both big and small tasks need to be done.
•Integrity-Firmly adheres to the values and ethics of Banfield Pet Hospitals.Exhibits
honesty, discretion, and sound judgment.
•Cooperativeness-Willing to work with others, collaborating and compromising where
necessary; promptly share relevant information withothers.
•Flexibility-Is open to changing situations and opportunities and is willing to perform all tasks
assigned.
•Independence-Able and willing to perform tasks and duties without supervision as
appropriate.
•Tolerance for Stress / Resiliency-Maintains a positive "can do" outlook, rebounds quickly
from frustrations and unpleasantness, and maintains composure and friendly demeanor
while dealing with stressful situations.
Special Working Conditions
•Ability to work at a computer for long periods of time.
•Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
•Responsibility–As individuals, we demand total responsibility from ourselves; as
associates, we support the responsibility of others.
•Mutuality–A mutual benefit is a shared benefit; a shared benefit will endure.
•Efficiency–We use resources to the full, waste nothing and do only what we can do best.
•Freedom–We need freedom to shape our future; we need profit toremain free.
HIRING QUALIFICATIONS
Capabilities and Experience (can do)
•Ability to multi-task-Manages multiple tasks at one time; quickly and accurately shifts
attention among multiple tasks under distracting conditions without loss of accuracy or
appearance of frustration.
•Communication skills-Reads, writes and speaks fluent English, using appropriate grammar,
style and vocabulary.Correctly spells commonly used English words and job specific
terms.Demonstrates exceptionally strong written and verbal communication skills.
•Organizational ability-Demonstrates a systematic approach in carrying out assignments.Is
very orderly and excels at cutting through confusion and turning chaos into order.
•Problem solving skills-Demonstrates a strong ability to identify, analyze and solve
problems.Translates problems into practical solutions.
•Client service skills-Consistently ensures the team provides the client with attentive,
courteous and informative service.Gains and shows personal satisfaction from delivering
great service.
•Intellectual ability-Accurately and consistently follows instructions delivered in an oral,
written or diagram format.Can provide directions.
•Mathematical ability-Ability to add, subtract, multiply and divide, and to compute rate, ratio
and percent; ability to convert units of measurement.
•Computer skills-Comfortably and confidently uses a computer and specialized software.
Microsoft Word, Excel, Access, Outlook, etc.
Attitudes (will do)
•Initiative-showswillingness and aptitude to take appropriate steps in finding solutions to
problems; presents options and ideas to enhance current processes or procedures.Takes
on additional responsibility when both big and small tasks need to be done.
•Integrity-Firmly adheres to the values and ethics of Banfield Pet Hospitals.Exhibits
honesty, discretion, and sound judgment.
•Cooperativeness-Willing to work with others, collaborating and compromising where
necessary; promptly share relevant information withothers.
•Flexibility-Is open to changing situations and opportunities and is willing to perform all tasks
assigned.
•Independence-Able and willing to perform tasks and duties without supervision as
appropriate.
•Tolerance for Stress / Resiliency-Maintains a positive "can do" outlook, rebounds quickly
from frustrations and unpleasantness, and maintains composure and friendly demeanor
while dealing with stressful situations.
Special Working Conditions
•Ability to work at a computer for long periods of time.
•Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
•Client needs and work volume may often require more than 40 hours per week to complete
essential duties of this job. This position requires special hours including working weekends
and evenings.
•Must have mental processes for reasoning, remembering, mathematics and language ability
(reading, writing, and speaking the English language) to perform the duties proficiently.
•The noise level in the work environment is moderately high.
•Requires sufficient ambulatory skillstoperform duties while at hospital.
•Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry,
move) up to 50 pounds.
•Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp,
and visual acuity to use a keyboard and operate equipment.
•Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust focus.
•Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion,
exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Experience, Education and/or Training
•High School Diplomapreferred.
•Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure
to radioactive substances.
•One yearofrelated experience required with customer service preferred.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a
comprehensive total rewards package, including health, wellness, and financial support for
you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
•Comprehensive Medical, Dental, and Vision Insurance:Enjoy peace of mind knowing
your health and wellness are our top priorities. We've got your essential medical, dental, and
vision care covered.
•Generous Retirement Plans (401(k) and Roth):Invest in your future and enjoy a generous
company match to help you build a secure financial future.*
•Paid Time Off and Holidays:Take a break, recharge your wellbeing, and celebrate days of
personal significance with paid time off and holidays.*
•Top-Tier Mental Health and Wellbeing Resources:Your mental health matters. Access
our industry-leading resources, including free coaching and counseling sessions, to support
your overall wellbeing and help you thrive.*
•Associate Life Insurance (company-paid) & Supplemental Life Insurance:Protect your
loved ones with our company-paid Associate life insurance and have the option to purchase
additional coverage for extra peace of mind.
•Company-Paid Short-and Long-Term Disability:Feel secure knowing that if you face a
temporary or long-term disability, you’ll have financial protection.
•Flexible Spending Accounts (FSA):Save on healthcare and dependent care expenses by
setting aside pre-tax money. It's a smart way to manage your budget and take care of your
needs.
essential duties of this job. This position requires special hours including working weekends
and evenings.
•Must have mental processes for reasoning, remembering, mathematics and language ability
(reading, writing, and speaking the English language) to perform the duties proficiently.
•The noise level in the work environment is moderately high.
•Requires sufficient ambulatory skillstoperform duties while at hospital.
•Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry,
move) up to 50 pounds.
•Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp,
and visual acuity to use a keyboard and operate equipment.
•Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust focus.
•Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion,
exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Experience, Education and/or Training
•High School Diplomapreferred.
•Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure
to radioactive substances.
•One yearofrelated experience required with customer service preferred.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a
comprehensive total rewards package, including health, wellness, and financial support for
you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
•Comprehensive Medical, Dental, and Vision Insurance:Enjoy peace of mind knowing
your health and wellness are our top priorities. We've got your essential medical, dental, and
vision care covered.
•Generous Retirement Plans (401(k) and Roth):Invest in your future and enjoy a generous
company match to help you build a secure financial future.*
•Paid Time Off and Holidays:Take a break, recharge your wellbeing, and celebrate days of
personal significance with paid time off and holidays.*
•Top-Tier Mental Health and Wellbeing Resources:Your mental health matters. Access
our industry-leading resources, including free coaching and counseling sessions, to support
your overall wellbeing and help you thrive.*
•Associate Life Insurance (company-paid) & Supplemental Life Insurance:Protect your
loved ones with our company-paid Associate life insurance and have the option to purchase
additional coverage for extra peace of mind.
•Company-Paid Short-and Long-Term Disability:Feel secure knowing that if you face a
temporary or long-term disability, you’ll have financial protection.
•Flexible Spending Accounts (FSA):Save on healthcare and dependent care expenses by
setting aside pre-tax money. It's a smart way to manage your budget and take care of your
needs.
•Health Savings Account (HSA):Make the most of your healthcare dollars with a tax-
advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
•Paid Parental Leave:We support growing families with paid parental leave for both birth
and adoption, giving you precious time to bond with your new family addition.
•Continuing Education Allowance (for Eligible Positions):Banfield is committed to
supporting the professional growth of our Associates. This allowance provides financial
assistance to pursue continuing education opportunities.*
•Back-Up Child and Elder Care & Family Support Resources:When life's unpredictable
moments arise, our backup care and family support benefits provide the help you need to
keep things running smoothly.*
•Fertility and Family Building Support:We're here for you on your journey to parenthood,
offering comprehensive support for fertility treatments and family-building options.
•Digital Exercise Therapy:Stay active and healthy with our digital exercise therapy
program, designed to fit your busy lifestyle, and keep you moving.
•Voluntary Protection Benefits:Get peace of mind with protection against the unexpected.
You can purchase coverage to help support you financially during hospital stays, critical
illness, and accidents.*
•Legal Plan:Gain extra peace of mind with our affordable and accessible legal plan which
includes coverage for a wide range of legal needs.*
•Identity Protection:Identity Protection helps safeguard your personal information by
alerting you to suspicious activity and providing support if your information is stolen.*
•Commuter Benefits:Say goodbye to commuting stress with our commuter benefits,
making your daily journey more convenient and cost-effective.*
•Three Free Optimum Wellness Plans for Pets:We care about your furry friends too!
Enjoy three free wellness plans to ensure your pets receive the best preventive and general
care.*
•Exclusive Discounts:Unlock a world of savings with our wide variety of exclusive
discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit
programs; Part-time Associates are eligible for those benefits with an asterisk (*).
WEARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work
environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard to race, religion, color, national origin,
sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected
veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable
federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
The pay range listed reflects a general hiring range for the area, with the specific rate determined
based on the candidate’s experience, skill level, abilities, and education, and may vary depending
on location or applicable minimum wage laws
advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
•Paid Parental Leave:We support growing families with paid parental leave for both birth
and adoption, giving you precious time to bond with your new family addition.
•Continuing Education Allowance (for Eligible Positions):Banfield is committed to
supporting the professional growth of our Associates. This allowance provides financial
assistance to pursue continuing education opportunities.*
•Back-Up Child and Elder Care & Family Support Resources:When life's unpredictable
moments arise, our backup care and family support benefits provide the help you need to
keep things running smoothly.*
•Fertility and Family Building Support:We're here for you on your journey to parenthood,
offering comprehensive support for fertility treatments and family-building options.
•Digital Exercise Therapy:Stay active and healthy with our digital exercise therapy
program, designed to fit your busy lifestyle, and keep you moving.
•Voluntary Protection Benefits:Get peace of mind with protection against the unexpected.
You can purchase coverage to help support you financially during hospital stays, critical
illness, and accidents.*
•Legal Plan:Gain extra peace of mind with our affordable and accessible legal plan which
includes coverage for a wide range of legal needs.*
•Identity Protection:Identity Protection helps safeguard your personal information by
alerting you to suspicious activity and providing support if your information is stolen.*
•Commuter Benefits:Say goodbye to commuting stress with our commuter benefits,
making your daily journey more convenient and cost-effective.*
•Three Free Optimum Wellness Plans for Pets:We care about your furry friends too!
Enjoy three free wellness plans to ensure your pets receive the best preventive and general
care.*
•Exclusive Discounts:Unlock a world of savings with our wide variety of exclusive
discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit
programs; Part-time Associates are eligible for those benefits with an asterisk (*).
WEARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work
environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard to race, religion, color, national origin,
sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected
veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable
federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
The pay range listed reflects a general hiring range for the area, with the specific rate determined
based on the candidate’s experience, skill level, abilities, and education, and may vary depending
on location or applicable minimum wage laws
The pay range for this role is
$15.00 - $17.47 Hourly
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