Director, Data Platform Engineering (Mars Veterinary Health)
Job ID: R-176221
Fountain Valley, California
Regular
Overview
- Full time
- Mid-level, Senior, Executive
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Minimum Travel
(if any) required
Overview
It's an exciting time to join Banfield. We're on a mission to create A Better World for Pets and the people who love them using the latest technology. We have a super-charged IT team and lots of awesome resources to help you realize your full career potential. Banfield seeks to be a key player in the world of medical informatics as not just a veterinary practice, but also a technology practice. Technology is Banfield’s competitive advantage—which positions the company toward a future of opportunities for insights at the fingertips of doctors and pet owners.
Success Profile
Check out the traits we’re looking for and see if you have the right mix.
- Collaborative
- Entrepreneurial
- Flexible
- Inventive
- Problem-solver
- Technologically savvy
How we care. How we work.
We do it for the same reasons you do. To live our love for pets and pet owners. To continually create better models of treatment. That’s what brought us into our hospitals. Now, see how you can put it into practice with each and every visit, whether you’re interacting with pets or supporting our network of care.
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Our Culture
At Banfield, our greatest asset is our people and we take pride in looking after each other. Each of us has different experiences of the ‘way we do things’ based on many different influences. While there isn’t a single culture at Banfield, there is a common, recognizable cultural thread which unites us and gives us a sense of belonging, so that we feel like part of the family. There are three elements at the heart of our culture that we see as strengths we want to sustain: The Five Principles, Associate Concept and People Leadership.
Career Path
Our opportunities are also as diverse as our workforce so no matter which career path you want to explore, Banfield is behind you. We have a robust career development platform and many resources to help you achieve your career potential.
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Software Engineer
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Sr. Software Engineer
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Tech Lead
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Manager Director
Benefits
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Healthcare
Medical, dental and vision benefits, including time off.
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401(k) Retirement Plans
Employer-matching 401k retirement plan.
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Professional Development
Career development tracks within Banfield and our sister companies.
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HQ Amenities
Free onsite gym/ fitness center, onsite bistro with beautiful outdoor patio and affordable pricing, private nursing mothers rooms and more!
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Work/Life Balance
Flexible schedules with working from home options.
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Compensation
Competitive compensation packages + annual bonus.
Responsibilities
Sr. IT Product Manager - Mars Veterinary Health
Job ID: R-187257
Fountain Valley, California
Regular
Summary and Qualifications:
As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.
Role Purpose
Serve as product owner for a key segment of the Voyager Health platform, ensuring a superlative end-user experience that supports optimum delivery of veterinary care and client engagement. Examples of segments that may be assigned are user authentication and security, organizational configuration tools, prescription management, pharmaceutical formulary management, and diagnostic results entry and review.
Utilize design thinking, growth hacking, and client lifecycle insights to deliver continuous refinement of the product using agile methodologies.
Collaborate closely with other product managers and technical leads to ensure solutions are holistic, innovative and practical.
Essential Responsibilities and Tasks:
- Lives and exemplify the Five Principles of Mars, Inc. within self and team. Aligns with our Mars Petcare Purpose of A Better World for Pets.
- Establish and maintain strong cross-functional relationships to support identification of end-user pain points and development of user experiences that meet consumer and professional audience needs.
- Create and gain business alignment on roadmaps and prioritization for digital products and ensure alignment with other products within digital ecosystem.
- Ensure feature prioritization that supports rapid launch, test, refine cycles; tracks rates and cost of delivery.
- Develop strategies, programs, tests, and ongoing monitoring methods to support development and optimization of digital client experiences; leverage insight from client research, surveys, and best practices to inform the processes.
- Maintain familiarity with digital industry trends and digital user experience developments.
- Provide leadership to a delivery team and direction to a strategic vendor partner to uphold Banfield best practices and guidelines for planning and delivery work.
- Track run rates and costs for delivery to partner with Banfield business partners on understanding the cost for delivery to inform returns and value.
- Collaborates with business leaders and managers to create clear outcomes, project scope approach, and business case. Determines and recommends concept as a project or enhancements.
- Participates in the benefit evaluation process of the delivered solution to continually gain user feedback and ensure the final product delivers on desired business need.
- Other job duties as assigned.
Special Working Conditions:
- Ability to work at a computer for long periods of time.
- Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
- Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
- The noise level in the work environment is normally moderate.
- Environment where pets are present.
Experience, Education and/or Training:
- Bachelor’s degree in Innovation, Client Research, Technology, Data/Science, Business, Pharmacy is required. Master’s Degree/PhD/DVM, or PharmD is preferred.
- 10 years’ of experience in Digital Product Management, Business Analyst, and Business Development is required.
- Digital product and innovation management experience is required.
- Agile Certified Product Owner is preferred.
- Data and customer analysis experience, cross-functional process management experience is required.
- Health care background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.
Salary: $ 118,796 - 178,193
What We Offer – The Good Stuff:
- Competitive salary with paid time off & holidays so you can spend time with the people you love.
- Medical, dental, and vision insurance for you and your loved ones.
- Fertility and family-building assistance.
- Paid Parental leave.
- Practice Paid Basic Life Insurance.
- Practice Paid Short- and Long-Term Disability.
- Competitive referral program – join our team, bring your friends, and get paid.
- Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
- Commuter Benefits.
- Legal Plan.
- Health Savings Account & Flexible Spending Account.
- Mental health support and resources.
- Paid Volunteering.
- Optimum Wellness Plans® for up to three pets.
- Continuing Education allowance & MED hours for eligible positions.
- Student Debt Relief (for full-time DVMs).
- A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.
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We’re more than just a hospital. We’re an entire network of locations, serving pet lovers around the country — and guided by dedicated teams inside our headquarters.