Summary and Qualifications:

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

Role Purpose

​The Senior IT Project Manager plays a crucial role in the successful planning, execution, and completion of IT projects within Voyager Health. The ideal candidate will possess strong project management skills, technical expertise, and the ability to effectively lead and coordinate with cross-functional teams and vendors. They will be responsible for driving project success, managing resources, and ensuring the delivery of high-quality IT solutions.

*Priority will be given to applicants who are able to work a hybrid schedule (3x a week) in Westlake Village, CA*

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Project Planning: Collaborate with stakeholders to define project objectives, scope, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation.
• Project Execution: Lead and manage all phases of the project lifecycle, ensuring adherence to project plans, budgets, and timelines. Monitor project progress, track milestones, and communicate updates to stakeholders.
• Resource Management: Identify and allocate project resources, including personnel, equipment, and budget. Coordinate with team members and departments to ensure availability and utilization of resources.
• Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performing environment. Assign tasks, set clear expectations, and facilitate effective communication and coordination among team members.
• Stakeholder Management: Act as the primary point of contact for project stakeholders, including senior management, and technical teams. Regularly communicate project status, risks, and issues, and manage stakeholder expectations.
• Risk Management: Identify, address, and proactively mitigate project risks. Develop risk management strategies and contingency plans to minimize potential disruptions. Monitor and escalate issues as necessary.
• Quality Assurance: Ensure project deliverables meet established quality standards.
• Change Management: Evaluate change requests and assess their impact on project scope, schedule, and budget. Manage change requests, communicate changes to stakeholders, and implement adjustments while minimizing disruptions.
• Document and Reporting: Maintain accurate and up-to-date project documentation, including project plans, schedules, status reports, and RAID logs. Prepare comprehensive project reports for stakeholders and senior management.
• Continuous Improvement: Identify opportunities for process improvement and optimization in project management practices. Gather lessons learned from completed projects and apply them to enhance future project outcomes.
• Other job duties as assigned.

Special Working Conditions:

• Ability to work at a computer for long periods of time. 
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

Experience, Education and/or Training:

• Bachelor’s degree in Computer Science, Information Technology, or related field is required.
• A minimum of 7+ years Project experience as an IT Project Manager or in a similar role, successfully delivering IT projects is required.
• Project Management Professional (PMP) or Certified Scrum Master (CSM) are highly preferred.
• Project Management: Strong knowledge of project management methodologies, tools, and best practices. Proficiency in project management software and collaboration tools (Microsoft Project, Smartsheet).
• Technical Knowledge: Solid understanding of IT systems, infrastructure, and software development process. Familiarity with various technology domains and trends (Microsoft Azure).
• Leadership Abilities: Excellent leadership and team management skills. Ability to inspire and motivate team members, foster collaboration, and resolve conflicts.
• Communication Skills: exceptional communication and interpersonal skills. Ability to effectively communicate with technical and non-technical stakeholders, including senior management.
• Analytical and Problem-Solving Skills: Strong analytical and problem-solving abilities to identify and address project issues and risks effectively. Ability to make informed decisions and adapt to changing circumstances.
• Organization and Time Management: Excellent organizational and time management skills to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Risk Management: Proven ability to identify and mitigate project risks. Experience in developing risk management strategies and contingency plans.
• Adaptability: Flexibility to adapt to changing project requirements, priorities, and technologies. Ability to thrive in a dynamic and fast-paced environment.
• Health care background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.

Salary: $100,500 – $150,750

What We Offer – The Good Stuff:

• Competitive salary with paid time off & holidays so you can spend time with the people you love.
• Medical, dental, and vision insurance for you and your loved ones.
• Fertility and family-building assistance.
• Paid Parental leave.
• Practice Paid Basic Life Insurance.
• Practice Paid Short- and Long-Term Disability.
• Competitive referral program – join our team, bring your friends, and get paid.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Commuter Benefits.
• Legal Plan.
• Health Savings Account & Flexible Spending Account.
• Mental health support and resources.
• Paid Volunteering.
• Optimum Wellness Plans® for up to three pets.
• Continuing Education allowance & MED hours for eligible positions.
• Student Debt Relief (for full-time DVMs).
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.