This position will support our Arizona East, Arizona West & Intermountain markets. Applicants must live within these areas to be considered.  

DVM/VMD or equivalent is required.

Salary Range: $118,796 - $163,344 (Depending on experience & location)

Summary and Qualifications:

In partnership and support with the Director of Veterinary Quality (DVQ), creates a welcoming and supportive community for doctors to learn and grow. In service to doctor retention and engagement, the Doctor Mentor will provide guidance and constructive clinical feedback to Associate Doctors, Coach Doctors and cohorts.

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Meets with doctors on a regular basis to discuss and provide guidance on growth opportunities, career paths, and career planning.
• Builds relationships with doctor mentees, establishing trust and rapport to assist them with setting goals, creating action plans, and tracking progress towards achieving career goals in partnership with their line manager.
• Partners with the DVQ in support of engagement and retention to identify and determine ongoing doctor development and growth needs including clinical skills, clinically relevant leadership competencies, medical quality, and career goals within the assigned markets.
• Partners with the DVQ to build action plans with goals and measurements of success based on coach and associate doctor development and support needs.
• Assesses skills, knowledge and ability at market or individual level to select the appropriate programs and resources to address gaps in clinical and functional areas for coach and associate doctors.
• Identifies learning needs and aligns with the appropriate subject matter experts to improve work experience, engagement and skills for coach and associate doctors.
• Fosters community and builds networks among doctors and coaches internal to Banfield and partnerships across the Mars Veterinary Health (MVH) ecosystem.
• Facilitates case discussions and provides guidance, insight and constructive clinical feedback.
• In partnership with the DVQ monitors progress and initiates intervention strategies when additional support or referral is needed based on unique understanding or needs of the individual.
• Provides guidance and support to doctor mentees to overcome obstacles and challenges by offering clinical advice and feedback on strengths and areas for improvement.
• Encourages doctor mentees to develop skills, knowledge, and confidence to pursue their goals by providing resources, tools, and networks to help doctors succeed
• Validates coach readiness for Coach Doctor Certification.
• Remains current on best practices in advising/retention and provide support to the business as appropriate.
• Collects data and provide insight and recommendations to improve program effectiveness, doctor experience, development, and retention.
• Other job duties as assigned.

Special Working Conditions:

• This position requires 75% travel.
• Ability to work at a computer for long periods of time. 
• Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 25 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.
• The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience, Education and/or Training:

• DVM or VMD is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• A minimum of five years  of experience advising and developing performance in a veterinary environment are required.
• Veterinary license in the state of residence and a willingness to acquire a veterinary license in other state(s) within this role’s geographic scope are required.
• Strong interpersonal, communication, and problem-solving skills with a passion for mentoring and education are required.
• Demonstrated ability to work cross-functionally with strong teamwork and collaboration skills are required.
• Excellent planning and prioritizing skills are required.
• Easy adaptability to different communication, working styles and needs is required.
• Ability to work well in an ambiguous environment is required.
• Strong confidentiality and ethical standards are required.
• Experience with Office 365 Suite is required.

What We Offer – The Good Stuff:

• Competitive salary with paid time off & holidays so you can spend time with the people you love
• Medical, dental, and vision insurance for you and your loved ones
• Fertility and family-building assistance
• Paid Parental leave
• Practice Paid Basic Life Insurance
• Practice Paid Short- and Long-Term Disability
• Competitive referral program – join our team, bring your friends, and get paid*
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
• Commuter Benefits
• Legal Plan
• Health Savings Account & Flexible Spending Account
• Mental health support and resources
• Paid Volunteering
• Optimum Wellness Plans® for up to three pets
• Continuing Education allowance & MED hours for eligible positions
• Student Debt Relief (for full-time DVMs)
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more

Even More Good Stuff:

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
• Health and well-being benefits to support quality of life
• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

*Terms and conditions apply

**Benefits eligibility is based on employment status

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT